Parental Notes

Attendance and Absences

Parents are required to inform the program of their child’s attendance on a daily basis. This communication is essential to ensure that your child is safe and accounted for. If your child is absent, we require that you contact us via phone, text, or email the day before to ensure accountability of your child. We have a mailbox available in the office and if you need to contact us after hours please email us at

It is not the responsibility of the school administration to inform us of your child’s absence. This is extremely important for children from Captain John Palliser School  

*We cannot leave the school until all children are accounted for*


We require through the time of covid we receive your child’s wellness check prior to 8:40 Am in the morning if attending the program. If we do not have the check we cannot allow your child to enter for before or after school care.

Off-Site Play Dates

Any arrangements for your child to have an off-site play date with someone else must be made the day before. We require direct communication regarding this arrangement, from both parties to ensure the location of your child. We will not allow phone calls the day of the play date or last minute arrangements. Children may use the program’s cell phones to contact their parents.

Pick Up and Drop Off Procedures

With current covid protocols our pick up and drop off procedures will be changing for the time being. It is being asked that no volunteers or parents enter the program unless absolutely necessary. For security reasons, only staff members are permitted to open the door upon the doorbell ringing to ensure the safety of your child.

For drop off procedures we ask when dropping off your child to park in the cul-de-sac and walk your child to the front doors. Please remember at 8:30AM kiss and drop begins and there is no permitted parking in the cul-de-sac only street parking. There is a door bell to the left side of front doors if there is not a staff to greet you. We ask that you keep your social distancing 2M apart while waiting to enter the school and only one family in the front entry way at a time. Everyone morning it is required that you conduct an Alberta Government wellness check and that you bring the form in with your child. We will be doing temperature checks outside before letting your child in the school. Please do not attend the program if you have any symptoms of covid as if we have 2 children with symptoms as we are required to shut down for a 72 hour period or until test results are receive.

For pick up procedures we ask that you maintain 2 meter social distancing by the gym door while waiting for your child. You will ring the door bell and be greeted by a staff member, at this time we will notify your child and will get them ready to depart the gym. If after talking with the staff member you can wait by the railing or fence to ensure a clear access way for other parents that are starting the pickup procedure. When your child is ready we will be letting them out one at a time and ensuring that the child visibly connects with you.

Parental Involvement

Parents and/or guardians are always welcome to volunteer with the program and participate at any time, as long as that individual has a valid police check with vulnerable sector, provided to be copied by Millennium Kidz prior to volunteering. We have included a parent interest form in the registration package to get to know you and your family better. If you are interested in sharing about your interests or career, please see a staff member and we can schedule a time for you in the coming months!

Parental Or Guardian Concerns

In the event that a parent and/or guardian have any questions or concerns about the program, they may contact the program director and/or staff members to address them. If necessary, the parent and/or guardian are able to schedule an appointment with the director(s) or staff member to meet and address any concerns. The program director(s) will discuss these issues in private with the staff members to ensure only the necessary information is known. In any situation that requires immediate attention, the program director(s) will address any decisions or situations with the parents and/or guardians. We strive to address and identify concerns and find solutions together.

Field Trips

We conduct several field trips throughout the school year. Events are communicated to parents and/or guardians in the form of a permission slip or available through the calendar on our website. In addition, in this handbook is a list of any PD Days that we are open or closed for. Our main concern during any off-site activity is the safety of the children in our care and we adhere to this mandate through every possible precaution.  In order to take a child to an activity off of the program’s premises, the child’s parent and/or guardian must be advised of the activity, including the transportation and supervision arrangements with respect to the activity and the child’s parent and/or guardian has consented in writing to the child’s participation in the activity. To ensure your child’s safety, we hire reputable bus companies for transportation, take portable records (in the event of an emergency evacuation during an off-site activity, a license holder or other care provider takes the portable record referred to Section 22) and first aid kits, and ensure children with medications have extras with them (such as Epi-pens). The appropriate information, along with permission forms, will be sent out on a monthly basis at the start of the month. All information is included on these forms, such as the location, times, transportation, cost, and any required equipment needed. This permission form must be signed by the parent and/or guardian in order for the child to attend the activity. Each family is responsible for the costs associated with the activity.

If your child is absent for a field trip, the fees associated with the field trip will not be refunded. If there are any field trip activities or events that parents and/or guardians do not wish their child to be involved in, the parent and/or guardian is responsible for finding alternative care for the day. We cannot and will not leave children in the school unattended and all staff members are required to adhere to child ratios during field trips.

We enjoy having parent volunteers join us during off-site activities! If you have any questions about attending a field trip with your child, please ask a staff member for more information.

Due to recent Covid policies there will be no offsite field trips until further notice. All field trips will be on site and run by staff members.

Seasonal Clothing Requirements

It is essential that you send your child(ren) with the appropriate clothing for all weather conditions. We suggest that you leave an extra pair of clothes in your child’s backpack in case of emergencies. We expect that your child is prepared for activities in any weather conditions and children must be sent to our programming with the following:

  • Winter jacket, snow pants, waterproof gloves/mittens, waterproof boots, and a toque for the winter months;
  • Waterproof jacket, rain boots, light gloves, and a toque for spring months;
  • Sunscreen, hats, bug spray and water bottles for summer months.

Toys from Home

We have lots of toys and activities for your children and ask that you do not send toys with your child to our program. They often get lost, broken, or mixed in with our many other toys. In addition, please do not send technology with your child. If it is absolutely necessary, please discuss it with our staff members and we can lock it in a secure place during the day to ensure it does not get lost or damaged. We are not responsible for any lost personal items.

At this time with current Covid protocols we are not allowing any non-essential items to be brought from home.

Volunteer Program

All program graduates or academic students looking to fulfill volunteer hours are eligible to apply for our teen volunteer program. All applicants in this program must be, or completed, grade seven (7) in order to be eligible. All volunteer positions are not guaranteed and are dependent on the current number of volunteers. Priority will be given to returning volunteers. The program’s directors have the right to refuse any child’s application for this opportunity if there are concerns regarding the applicant’s abilities, skills, or past performance. For more information, please talk to a staff member to acquire our Volunteer Program Package.

Unfortunately at this time we have to suspend our current volunteering program due to current Covid protocols.


According to our leasing contract, a license holder must ensure that no person smokes, vapess or uses E-cigarettes of tobacco or cannabis on the program premises while the child care program is being provided. Neither the license holder, nor any other care provider, shall smoke at any time or place where childcare is being provided.